The Monday August 28th AM800 segment focused on the need to eliminate confusion and misuderstandings from communication. Typically we use vague terms when requesting other people to do something for us. We might say, “I need this right away!” which could be misunderstood to mean ‘sometime today’ or ‘in the next 3 minutes’.

It is better to specify exactly what you want and when you want it. When you are the sender of communication be more specific. When you are the receiver of communication ask others to clarify for you exactly what they want.

You will eliminate misunderstandings that lead to disappointment and customer disatisfaction.

To listen to this week’s segment:

As the Leadership Wizard on AM800 in Windsor, I am offering to provide some individual management coaching a “Management Makeover” if you will. If you know someone within the Windsor/Essex area who wants to enhance his or her leadership skills, please direct them to the LeadershipWizard.com website and follow the link on the left to Management Makeover. There you can get all the information and download the brief application form. Applications will be received until September 13th.

The coaching process will consist of a self-assessment and a series of coaching sessions, some in person, some by phone. We will update listeners on the Monday morning Leadership Wizard segments.

You can watch progress reports here.

Click here for more info on Management Makeover

Listen to Greg Describe Management Makeover:

This week’s AM800 segment was on the subject of the leadership trap. This is the trap that many new leaders (and many experienced ones as well) fall into.

Basically the trap is that the manager solves all the problems and makes all the decisions. This stresses the manager and frustrates the employees. So what managers should do is ask the employees what they think and the decision that the employee would make. Then the manager can coach them until the employee is self sufficient. Once the employee takes on the responsibility, then the manager can use his or her time to make more important decisions, solve larger problems and plan for the future.

Listen to this segment by clicking here:

Remember to post your questions or comments by clicking comment below. Depending on your wishes I can answer them on the air, by posting to the blog or by email.

If you have a question for the Leadership Wizard, please post it as a comment here, or email gschinkel@uniquedevelopment.com. I may address your issue on the radio, or answer it in the blog.

You can listen to my interview from AM800 today on how to deal with negative coworkers. Remember to avoid the vortex of negativity that these people create and make a pledge to yourself to see the positives around you and show appreciation for the things in your life that you want to attract more of.

This link will play the interview from AM800:

Many people would be more fulfilled and satisfied if they could discover their special purpose and how it connects to their work. I went on my own personal journey of self discovery approximately 2 1/2 years ago to figure out what my purpose is. What I discovered is that one of my purposes is to help other leaders discover the joy of achieving positive results through others. My talents, gifts and abilities included communication, humour, influence, persuasion and a positive outlook. If you want to discover your passions, talents, abilities and gifts, here are a number of resources to look into. Some have a spiritual flavour and others do not.

http://www.metropolitanchurch.com Follow the links to complete a God Given Gifts assessment.

http://www.purposedrivenlife.com Rick Warren’s best seller which I read and enjoyed

http://www.psychotherapynetworker.org/living_on_purpose.htm an interesting article

http://www.quintcareers.com/mission_statement_exercises.html an article on linking your career to your purpose

http://www.gallup.com/publications/strengths.asp takes you to a link about the book Now Discover Your Strengths by Marcus Buckingham. If you buy this book you get an access code to take an on-line assessment of your strengths. His first book First Break All the Rules was an excellent read and others have recommended the second book as a good read.

Your comments are welcome.