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Leaders: Document Observations and Issues
 There are two main reasons that leaders should document observations, questions and issues: Provide back up for any disciplinary actions. Ensure employee questions and issues get addressed and closed out. It isn’t uncommon for supervisors to rush to the HR department with an employee issue and want to provide[...]
Leaders: Watch Your Tone
 It’s not what you say, it’s how you say it. Most leaders underestimate how truly powerful this piece of advice can be. As a front line leader, supervisor or manager, how you say things to your team will impact their motivation, engagement and performance. One of the classic ways[...]
Handling Turnover and Retention
 Let’s discuss how you, as the front line leader, influence the turnover and retention in your department. Turnover is very expensive for leaders and organizations. You need employees to want to come to your place of business to work. You also need them to stay with you, so you[...]
What To Do When You Disagree With Management
 As a front line supervisor or manager, you might find yourself in this predicament: you’ve been told by the management team to take a certain message down to your team, but you disagree with it. You’re not buying in personally. How can you handle this? Ask for more clarification. Maybe[...]
Creating A High Performance Team
Think about some of the teams you either lead or belong to. Do some of those teams have a better feeling than other teams? Do the teams that feel better tend to perform better and generate better results? Most people say that teams tend to perform better when the team[...]
Fusion or Fizzle

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