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It caught me by surprise to see a dramatic change in morale and attitude with a client I have worked with on a number of occasions. When I last met with them in early 2008, everything was very positive and productive. Then, just recently I came back in to do a refresher session and was surprised that the morale and attitude of the leadership group had plummeted.
It could be blamed on the recession, however something else was at play here. Read more below…
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Massacre of Morale
How can a few changes in management behavior have such a big impact on the morale and attitude of a company? I saw this recently with a client where I have done leadership training over many years. The company is very proactive towards developing its leaders and has invested in supervisor and team leader training each year.
Recently I was invited back to do a refresher session. When the session began it was surprising to see that the leaders were in a foul mood. After allowing for some venting I challenged them to regain their positiveness and that I would investigate the source of the change and see what I could do.
The decline in morale and attitude could be traced to three specific triggers:
In a follow up meeting with management, there was agreement to make a few changes in approach:
Turning Around Morale and Attitude
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