"process improvement" Archives - Unique Training & Development

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The Good Thing About Incompetence
 Did you know that being conscious and transparent about incompetence can be a good thing? Most of us don’t like to be told that we’re incompetent. And in many cases, people tend to get defensive instead of admitting that they don’t know something. But it can be very helpful[...]
How Leaders Get Fired: Not Engaging With Their Team
 The results are disastrous when a team leader stops engaging with his or her team. Some leaders mistakenly think that their job is to stay in their office and avoid interacting with their team, and communicate only by email. That is a recipe for disaster. I remember one leader who I was[...]
Stop Losing Employees: Create a Sense of Hope
 Want to stop losing employees? Consider creating a positive “hope slope” in your department. Employees don’t make the decision to leave your company, or stay, based on whether the environment is terrible or awesome. They make the decision based on whether things are getting better or getting worse. Your job as the leader is[...]
Stop Complaining About the Other Shift
 Does your team complain about how the other shift leaves your department in terms of messiness, low inventory or lack of supplies? In this leader feeder, we’re going to learn why you should stop complaining about the other shift. When the employees on your shift complain about the previous one, do you[...]
Praise: How to See and Say it
 Let’s look at praise: how to see it and how to say it. Every leadership program, including ours, will tell you that positive reinforcement is a good thing. It helps motivate your team and builds on the good things happening in your department. The question for you is how[...]
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