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Great Managers Have These Traits
 In the Front Line Leadership course, we ask participants to think back to the best manager or supervisor they’d ever worked for, and then list some of those traits that made the manager so successful. Let’s cover five of the most common attributes that make their way onto the[...]
Praise: How to See and Say it
 Let’s look at praise: how to see it and how to say it. Every leadership program, including ours, will tell you that positive reinforcement is a good thing. It helps motivate your team and builds on the good things happening in your department. The question for you is how[...]
Creating a High-Performance Team
 A fragmented team rarely creates results. So, how exactly can you create a strong sense of teamwork and collaboration in your team? In one of our workshops, we have people take two minutes to brainstorm all the items they can think of that have a certain attribute or characteristic.[...]
Leaders: Watch Your Tone
 It’s not what you say, it’s how you say it. Most leaders underestimate how truly powerful this piece of advice can be. As a front line leader, supervisor or manager, how you say things to your team will impact their motivation, engagement and performance. One of the classic ways[...]
Avoiding a Culture of Cheating
 It’s an unfortunate truth, but some people feel the need to cheat or fudge the results in order to meet the expectations of their leadership team. There have been press stories recently about people who have been less than honest with quality control reports, and you may have seen[...]
Fusion or Fizzle

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