Experts in Front Line Leadership


Front Line Leadership – Kitchener and Guelph, Ont

Enrol your front line supervisors, managers and team leaders in the two-day Front Line Leadership program which is being offered in one of Kitchener, Guelph and Cambridge.

The course covers all the essential leadership topics supervisors, lead hands and managers need including:

  • Expectations of a front line leader
  • Leading by example
  • Balancing leadership and friendship
  • Effective communication and listening skills
  • Correcting unacceptable behavior and performance
  • Managing conflict
  • Empowerment and accountability
  • Creating an effective team, reducing silos and effective shift handoff
  • Effective shop floor training and cross training
  • and much more

Click here to Download the full course outline and registration form PDF

What’s Included

  • An experienced and engaging facilitator
  • The ability to learn from other participants from other companies
  • Comprehensive workbook and reference materials
  • Copy of the book Employees Not Doing What You Expect
  • Copy of the book What Great Supervisors Know
  • Graduation certificate when requirements are met
  • Lunch and snacks
  • Interactive learning environment including videos, electronic polling, simulations and exercises

How Your Team will Apply Their Learning

  • Application Journals – Participants will document how they have applied the course concepts and the impact on their team.
  • Coaching Conversation – Participants will share with their manager the key insights gained from the training, their leadership strengths assessment, their vision for their department and how they are planning to apply the training back on the job.


  • The training day is from 9 AM to 4:30 each day.
  • Accommodation is available at or near the training site.
  • Dress code is casual (Jeans are okay).
  • Morning, afternoon and lunch breaks with refreshments are provided.


  • $1,195 for one participant
  • $1,095 if three or more participants attend from the same company
  • Once enrolled refunds are not permitted however substitutions are welcome at any time.

Kitchener and Guelph Course Date and Location

Location: Cambridge, Ontario, Canada

Venue: TBD

Dates: TBD

Times: 9:00 AM to 4:30 PM each day

Applying The Learning