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Front Line Leadership Webinar 

 A Comprehensive and Cost-Effective Leadership Training Solution for Supervisors, Team Leaders, Lead Hands and Managers 

Join Unique Training and Development President Greg Schinkel, for his informative webinar series. The series covers a number of important topics that any supervisor would find essential, for a full list of topics check out the information below.  The course overview and guide can be found by clicking here.

Access to individually purchased webinars is unlimited for 30 days.  Subscribers to the full access of all 8 webinars enjoy unlimited access for one year.  Purchase also includes a printable pdf of the webinar content for note-taking.  Average length of each webinar is 45 minutes.
$49
Access to a Single Webinar

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$349
Full Access to all 8 Webinars

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Session 1: Expectations of a Front Line Leader

  • Objective is to be consciously competent in your leadership role.
  • The leader’s role in balancing achieving required results while maximizing employee involvement.
  • Your role in the organization’s leadership team – why leaders often feel caught betweenexpectations of management and getting results through their team.
  • Creating a vision for your team to be more proactive and less reactive.
  • Why you should own your message with your team instead of blaming HR or Senior Management.
  • Balancing leadership and friendship.

 

Session 2: Leading by Example

  • The shortage of great leaders.
  • Characteristics of leaders, including a self-assessment of your leadership effectiveness.
  • Getting feedback from your team on your leadership approach.
  • How to lead by example.
  • Avoiding the leadership trap by getting employees to think for themselves and be accountable.

 

Session 3: Motivating and Engaging Employees

  • Reflecting on when you were the most motivated and whether you are providing these opportunitiesto your team.
  • How your beliefs about others influences their behavior and performance.
  • How workgroup behavior and performance are a reflection of the leader.
  • Tips for motivating employees.
  • Motivating factors: The three most important actions a leader can do to create a motivationalclimate.
  • Different types of motivation – fear, incentive and attitude.

 

Session 4: Effective Communication

  • Thinking before you speak – what you want to communicate.
  • The impact of what you say, how you say it and your body language.
  • How to be more persuasive and influential.
  • How to improve communication with fellow leaders.
  • How to communicate with your manager.
  • Improving your listening skills.
  • How to prepare for and conduct a challenging conversation.

Session 5: Leading Change

  • Why, as the leader, you need to buy into change first.
  • Understanding resistance to change and how to overcome it.
  • How change can be a positive motivator.
  • How to simplify the change, encourage the team and make it easier to change.

 

Session 6: Correcting Unacceptable Behavior and Performance

  • Understanding your role in the coaching, confronting and correcting process.
  • Why it is important to say something when you see something.
  • How to comment on a performance, safety or quality issue.
  • How to address difficult situations and unacceptable behaviors.
  • When to involve your supervisor or manager.

 

Session 7: Accountability, Empowerment and Training

  • Why most employees rely on the leader to make every decision and solve every problem instead ofbeing more self-sufficient.
  • How to get employees to take ownership of their work by applying positive and correctiveconsequences.
  • Six steps to more effective on-the-job training.

 

Session 8: Managing Conflict

  • Recognizing that conflict is necessary and expected when implementing change.
  • Understanding that conflict, change and continuous improvement often co-exist.
  • Understanding you own conflict style and recognizing that different situations may require adifferent approach.
  • Remaining constructive when dealing with passive or aggressive employees and peers.
  • How to mediate conflict between two employees.