April 2008 - Unique Training & Development

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Last week I spoke to a group of high school students who were planning to enter the workplace directly from grade 12. I thought I would share some observations with listeners who might also benefit: – First Impressions are crucial – most people still judge a book by it’s cover[...]
Sometimes managers can get lulled into complacency thinking that just because employees keep their heads down and keep their thoughts to themselves that they are happy, when in reality they may be masking disatisfaction. Q: How do you identify a passive person? A: A passive person is actually defensive, it’s[...]
Sometimes managers will tell me that they find it difficult to deal with conflicts between two employees – because of the conflict, the employees don’t work well together and the manager may find that flexibility is dimished because they have to keep the employees separated. So the question is –[...]
Fusion or Fizzle

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