December 2019 - Unique Training & Development

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A Supervisor’s Most Valuable Tool
Front line supervisors, managers and team leaders can have a positive impact on their success if they use one simple tool as part of their daily management routine: a pocket-sized notebook. The most obvious use of this notebook will be to document issues that support progressive discipline but that’s only[...]
Words Leaders Should Never Say
 What are the words that leaders should never say? Let’s look at some of the things that leaders say that they absolutely should not say. Leaders might say things that cause permanent relationship damage in their team or in their relationship with their colleagues or even with their boss.[...]
Build On Positives
 Why should leaders focus on building on positives instead of focusing on negatives? There is a lot of power in building on positives instead of negatives. There are two questions you can ask yourself and your work group that will help unlock extra motivation and future success. Question number[...]
Stop Telling, Start Asking
 What is one simple tip to help increase both the motivation and accountability of your team? You should be asking questions, not making statements. One of the biggest concerns that people express in our workshops is that their employees constantly bring them questions or problems or decisions that the[...]