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Category: Communication

Become an Excellent Leader

Become an Excellent Leader Become an Excellent Leader

 Should you strive to be the perfect leader? One question that we ask in our Frontline Leadership class is, “If you think back to all the leaders for whom you have worked, what percentage of them were good leaders and what percentage were not good?” Usually, it turns out to be a coin toss, […]

Avoid Being An Abrasive Leader

Avoid Being An Abrasive Leader avoid being an abrasive leader

 What’s the difference between being driven and being abrasive? You have likely met people who are very ambitious, and you may be one of them. However, there is a fine line between being driven and being abrasive. If you end up crossing this line from being passionate and driven to being abrasive, it prevents […]

Resolving Conflict

Resolving Conflict resolving conflict

 How do you resolve a conflict or a disagreement between two of your team members? Today, people have shorter fuses due to the underlying worry and anxiety that comes along with the COVID-19 situation. If people on your team are losing it too easily, it is probably because of that underlying anxiety. When two […]

Lead with Humanity

Lead with Humanity Lead with Humanity

 How can you learn to lead with and embrace humanity? Do not forget the human side of human resources. You as a leader, have a lot to focus on, but what about the emotional needs of your team? “This person cared about me as a human being” – when you lead with humanity, it […]