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Don’t Blame the Customer

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Don’t Blame the Customer

I had the pleasure of attending a social event connected to a convention I was attending in Calgary. The organizers had planned an entertainment-packed evening at a “cowboy ranch” with gun slinging cowboys, a comedian, a live auction, and for those who were brave enough, a mechanical bull. All the proceeds were to go to […]

Finish Strong in 2009 and Set Up for Success in 2010

A new business season is upon us and with it comes some old challenges and some new ones. Here are three action steps to achieve a strong finish in 2009 and set your organization up for a great year in 2010. 1. Get a Recovery and Growth Mindset Now is the time for you and […]

Maximizing Sales and Profits in Economic Recovery

Given the recent awful business environment, companies hunkered down into survival mode, cutting expenses and waiting for business conditions to improve. Expectations were reduced to match reality. Now with the economy stabilizing and beginning to expand again business leaders will need to awaken their organization to its true potential in order to achieve maximum performance. […]