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Q: Why is this so important?A: Deciding who should be promoted into a leadership position or into a position of greater authority is an important decision for most businesses and organizations.A supervisor or manager will have a dramatic impact on the success of the organization. They will either help lead a workgroup to greater success, […]

Many managers and business owners want their employees to have greater accountability so let’s look at some ways that we can instill a greater sense of ownership at work. Q: How does an owner think? A: An owner thinks about getting and keeping customers and generating profit from increasing revenues and reducing costs. An owner […]

In the last few weeks, there has been a lot of buzz about a book and movie called The Secret – Oprah has run at least three shows on it ad it was on Larry King as well. The Secret is basically the law of attracting what you want into your life by focusing your […]

Managers often struggle when they have to give someone corrective feedback at work. Let’s look at how to take some of the pain out of the process. First of all, managers need to realize that by not confronting a performance issue it hurts the employee who may not know they aren’t performing, it hurts the […]

It is common, especially when employees are promoted into a management or supervisory position, they often have trouble with the transition from being a buddy to being a boss. Q: Do they become too soft on people, or too tough? A: It can be both, some let the promotion go to their head and get […]

One thing that differentiates leaders from everyone else is their ability to look beyond today’s challenges and set a positive tone for future success. This is not just putting a positive spin on gloomy news – this is seeing the possibility of future success and leading people there. Windsor has seen its share of ups […]

I had a listener ask me for some help on how she should ask for a raise at work. So I thought it would be good to tackle the issue of how to ask for a raise at work and also, as a manager, what to do when your employee asks for a raise. Q: […]

As we approach an employment market where some of our most talented and experienced workers will retire, it will become even more crucial to attract and retain talented staff. So how attractive does your company rate? Do your leaders live up to the promises made during the recruiting and hiring process? Let’s examine how leaders […]

Continuing with last week’s topic, I will recap the openness and directness scale and the Director and Socializer personalities. Then there are two personality styles that are more indirect and passive: Thinker – the thinker is indirect and less open – they like working on their own. They like being immersed into complex projects and […]

This week I thought we could look at different personalities at work. There are two main observations you can make to determine a person’s dominant personality characteristics: First – you can observe how open a person is – how readily do they share information, including personal information – are they open or self-contained? This is […]