What is the biggest part of a leader’s job that might not even be on their job description? Let’s look at key job responsibilities that you as a leader, need that are as important as the results that you are expected to generate.
What if your leadership team was a competitive advantage for you to attract and retain talent? During the recruiting process you likely spend a lot of time telling a story about your company and how great it is to work there. But if one of the new employees comes in and they work for a […]
Are you an ambassador? As a front-line leader, your role is to be an ambassador. You need to take management’s initiatives and points of view and transmit that to your team. You also need to take any issues, suggestions, and ideas from your team and lift them up and transmit them to managers. How can […]
Could you show your team more attention as a leader? About 100 years ago in the suburbs of Chicago, Hawthorne, Illinois, there was research being done at the Western Electric Company. That research has become known as the “Hawthorne Effect” and has since been quoted in many management texts. It explored the effect of increasing […]
Does emotion trump logic, or does logic trump emotion? If one of your team members is upset, frustrated, and emotional, should you talk to them rationally and logically? Even the most logical people tend to be more emotional than they would like to admit. You can make more of an emotional impact on your […]