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Last Wednesday (May 5th) was McHappy Day at McDonalds Canadian operations. It is a big fundraiser for Ronald McDonald Houses across Canada. I had the priviledge of working as a volunteer that day for the fifth time.   I’m guessing they took a look at my performance reviews from 1983[...]
I was reflecting back on some pre-training interviews with different organizations in the past two weeks. One theme was common – lack of positive feedback.   Of all the leadership tools at the manager’s disposal, positive feedback is one of the least expensive and highest payback actions. Instead of focusing[...]
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