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Having just wrapped up two more Front Line Leadership programs, it never ceases to amaze me the amount of potential in the leaders taking the course. One of the requirements of graduation is for each participant to document how they have applied elements of the course and the impact it[...]
Last Wednesday (May 5th) was McHappy Day at McDonalds Canadian operations. It is a big fundraiser for Ronald McDonald Houses across Canada. I had the priviledge of working as a volunteer that day for the fifth time.   I’m guessing they took a look at my performance reviews from 1983[...]
The news media has been reporting that Canadian productivity gains are embarrassingly low. Instead of viewing this as abstract information that is irrelevant to you, why not take up the challenge to boost productivity. You may not have a choice anyway. The Conference Board of Canada predicts that by 2031,[...]
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