How do you correct some of the unacceptable behavior and performance in your team? One of the top topics people look to us to deliver to their front line teams is how to deal with unacceptable behaviors that workers can sometimes give their supervisor. Keep this advice in your tool kit, because you will […]
Tag: “conflict resolution”
Respect: Demand it or Earn it?
Respect – should you demand it or earn it? In the past, a leader could expect respect simply because of their position. That still exists somewhat today, but more recently, the culture is changing into the belief that respect is something that must be earned. When you think of a leader who you respected, […]
How Should Leaders Apologize?
How should leaders apologize? In a recent Leader Feeder episode, I discussed that one of the first steps to rebuild trust is to offer a sincere apology. A recent study revealed helpful suggestions on the difference between an ineffective and effective apology. Whether you watch a politician, an actor or a business executive apologize, there […]
How Should Leaders Apologize?
How should leaders apologize? In a recent Leader Feeder episode, I discussed that one of the first steps to rebuild trust is to offer a sincere apology. A recent study revealed helpful suggestions on the difference between an ineffective and effective apology. Whether you watch a politician, an actor or a business executive apologize, […]
Your Leadership Journey
Your leadership journey consists of three phases that you need to know about. Let’s look at the three phases that you go through as a leader. The first phase is called the “new leader phase.” The second phase is “I-got-this” phase. And the third and final phase is called the “leadership legacy” phase. New Leader […]