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Combating Entitlement

Combating Entitlement

In this edition of Leader Feeder, let’s look at how you can combat a culture of entitlement. What is entitlement? Entitlement can be defined as thinking you deserve something, without having to actually work for it. Working for something (and achieving it) creates a sense of satisfaction; there’s nothing quite like the feeling of achievement […]

Want a great culture? Focus on these three things

The culture of your organization will either ensure your long term success or potentially leave your organization vulnerable to external threats. An effective culture leads to innovation, agility, great customer service, higher profit margins and high employee engagement. A weak culture creates and reinforces resistance to change, erratic financial performance, high employee absenteeism and turnover, […]

Employee Retention: Give them a reason to stay

It was an exciting week last week – our book Employees Not Doing What You Expect rose to number two on the Globe and Mail Business Bestseller List. Irwin Schinkel and I are putting the finishing touches on our next book Fusion or Fizzle: How Leaders Leverage Training to Ignite Results. — Now that we […]