Modelling the McJob: Why Managing Like McDonalds Might Be Good For Employees

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Modelling the McJob: Why Managing Like McDonalds Might Be Good For Employees

Last Wednesday (May 5th) was McHappy Day at McDonalds Canadian operations. It is a big fundraiser for Ronald McDonald Houses across Canada. I had the priviledge of working as a volunteer that day for the fifth time.   I’m guessing they took a look at my performance reviews from 1983 when I worked at McDonalds […]

Raise or Praise?

I was reflecting back on some pre-training interviews with different organizations in the past two weeks. One theme was common – lack of positive feedback.   Of all the leadership tools at the manager’s disposal, positive feedback is one of the least expensive and highest payback actions. Instead of focusing so much attention on what […]