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To Promote From Within, or Not: That is the Question

 Read, watch, or both: the following is a transcript of the video above. Promoting from within is still a good idea, despite many of the pitfalls involved. Most of the people in our training classes report being promoted from within. There are several advantages that come along with it. For instance, they know the […]

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Dealing With Accusations

 Read, watch, or both: the following is a transcription of the video above. If you’re a front line supervisor or manager, occasionally someone’s going to make some allegations that might turn out to be totally false and inaccurate. How should you, as a leader, respond when somebody levels an accusation about you? First, let’s […]

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Managing Insubordination

 Watch, read, or both: the following is a transcription of the video above. Dealing with insubordination is something that you might run into as a front line supervisor, manager, or even as an executive. We’re going to look at what insubordination is, and what you should do about it when you encounter it. Insubordination […]

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Aligning Your Team To Reach Your Goals

 Read, watch or both: the following is a transcript of the video above. How can you get your team aligned to hit their goals? As a leader, you have a few different tools at your disposal. First, realize that if you want your team to achieve different results than before, you’re going to need […]

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Why Messages Don’t Make It To The Shop Floor

 Read, watch, or both: the following is a transcript of the video above. We are going to look at some of the reasons why executive and management messages never seem to make it to the front line employees. It can be frustrating as a manager and executive when the important decisions you make don’t […]

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Why Safety at Amtrak is a Leadership Problem, Not a Compliance Problem

 Amtrak experienced another tragic accident on Sunday that resulted in the death of the train engineer and conductor and injured a reported 116 passengers. While the focus was on the absence of Positive Train Control (PTC) which would potentially have brought the train to a halt without intervention by the crew, the issue might […]

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How To Provide More Recognition At Work

 Read, watch, or both: the text below is a transcript of the video above. You don’t have to go to many management or leadership classes to learn that more positive feedback is something that all leaders should be using to motivate their team and encourage them to hit even more ambitious goals. But why […]

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Balancing an Open Door Policy with Respect for Chain of Command

Read, watch, or both: the text below is a transcript of the video above. We’re going to look at the open door policy, the chain of command, and how you respect that. As a front line leader or a senior manager, you want to encourage people to come and talk to you about a variety […]

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What To Do When You Disagree With Management

 As a front line supervisor or manager, you might find yourself in this predicament: you’ve been told by the management team to take a certain message down to your team, but you disagree with it. You’re not buying in personally. How can you handle this? Ask for more clarification. Maybe you don’t understand the background […]

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Sexual Harassment in the Workplace

  Sexual harassment is a serious subject and if you’ve been anywhere near the news lately you’ve seen high profile figures, men of power, who have been accused of sexual harassment. What does this mean for you, as a leader, manager or supervisor in a manufacturing environment? You must take a serious look at your […]

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