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Training is only successful if it generates a change in behavior and impacts results. So we want to understand your goals, what the make-up of your group is and any other unique issues that might impact the training.
You want to know that the training instructor will relate well with your employees, supervisors, managers and team leaders. Whether it’s by telephone, or face-to-face, we recommend an introductory meeting between our experts and your leadership team.
Whether you prefer in-person, onsite training sessions or sending one or two people to a public workshop or doing the training yourself using our extensive video library or licensing our content to deliver internally, rest easy that our solutions are flexible and customizable.
Greg is a recognized expert in developing front line supervisors, managers and team leaders to increase productivity and employee involvement. As a presenter, he has a captivating blend of style and substance, engaging even the most skeptical participants. Greg can advise your organization on how to develop a high performance culture and in all cases he tailors the message and the content specifically to your organization.
Greg has achieved his Certified Speaking Professional designation, held by only 10% of speakers and trainers in the Global Speakers Federation. He co-authored the books Employees Not Doing What You Expect, What Great Supervisors Know, Awakening the Workplace and Fusion or Fizzle: How Leaders Leverage Training to Ignite Results. Greg has impacted more than half a million people, improving performance and leadership teams through consulting, training and keynote presentations.
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After a 33 year career with an international automotive manufacturer, Irwin founded Unique Training in 1987 to meet the leadership development needs of manufacturing and operations-based companies. Now retired, Irwin continues to write books on how to maximize the potential of your organization through effective leadership.
As the Business Manager, Yvonne works with prospective and existing customers to discuss their needs and ensures they are provided with the information they need to make the right decisions for their team. If your team is ready to be the best leaders they can be, Yvonne can help you to make that happen.
As the Customer Experience Manager, Mandy provides administrative support to our management team, manages the collection of application journals that are submitted by course participants and manages the logistics of our public workshops and seminars. If you have any customer service-related questions, Mandy is here to provide the answers you need.
Every company needs a strong back-office administration team. Robin handles invoicing, production of learning materials and supplier development.
Ryan provides technical support related to our training technology and audience polling platforms.
Ted Bezner is an experienced leadership and cross cultural communication trainer.
Ted gets excellent ratings on his course delivery that mixes theory with interactive small group work, discussion, debate, real-life examples and great teaching stories from real world experience. He equips the participants with easy-to-apply strategies that they can take back to work the next day and immediately use.
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Our team of consultants each has their own thriving practices and collaborate on projects based on client needs. Laurie Hawkins specializes in sales development, customer service and customer touch-point mapping. Ted Bezner delivers our Front Line Leadership program in English and Spanish in addition to his expertise in cross-cultural communication. Wendy Thompson provides individual and team coaching. Sarah Hilton provides workshops on helping leaders identify and manage mental health issues in the workplace. We also have access to dozens of other experts in our network. Based on your needs we will link you to the expert best able to help with your project or needs. And if we cannot help you, we'll say so and do our best to point you in the right direction.