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Intergenerational Hardship Over The Years

Leaders think motivating millennials is a challenge. But one generation complaining about another has been going on forever. This short humorous video shows how today’s youngsters will complain in the future about how bad they’ve had it!    

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Leading by Example

Employees listen with their eyes more than their ears. They watch the example you set more than the words they hear you say. As a front line leader, it is important to walk the talk and practice what you preach. In theory, it is a simple concept — if you tell your employees that you expect them […]

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The Importance of Explaining WHY

Dr Ellen Langer, Harvard Psychology Professor, did an interesting experiment using lineups of students waiting to make photocopies in the Harvard University library. In round one of the experiment, she had one of her graduate students go up to the front of the line and ask, “Can I get in front of you to make […]

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How You Can Offer Praise and Positive Feedback Effectively

Very common in leadership training programs, is the recommendation for leaders to give more praise and positive feedback. It seems like common sense to be more positive, yet many managers and supervisors still focus on the negative. Here are a few reasons why we don’t offer more praise: We don’t get much praise ourselves. We […]

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3 Tips to Help You Become More Self Aware and Self Reflective

Are great leaders born or made? While having certain personality characteristics might make it easier to succeed as a leader, most leaders are made over time, based on their experiences, the training and coaching that they’ve received and through their own self awareness and self reflection. Getting feedback from others can help you be a […]

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Tips to Get Your Team Members to Think for Themselves

In our pre-training surveys, one of the top frustrations expressed by front line supervisors and managers is when a team member brings questions, decisions and problems to the leader that the employee could likely answer, decide or solve on their own. It is tempting to blame the team member for avoiding accountability. However, before we […]

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Three Tips to Help You Become a More Curious Leader

Of all the significant leadership characteristics and behaviors, one of the most important is curiosity. Take the example of a driver cutting off another driver in traffic. Most reactions would be one of anger or aggravation. A curious person might wonder what kind of day that person is having or wonder why they’re in such […]

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Dealing with Passive Employees

More common than the aggressive employee is the less offensive, passive employee. Passive employees are usually easy to get along with but they still might not fully meet your expectations as a leader. A passive employee tries to avoid conflict by telling you what they think you want to hear by following the rules and […]

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Tips to Improve the Hand Off Between Shifts

More and more, production facilities operate across multiple shifts. This requires good coordination to ensure a smooth transition from one shift to the next. Many companies will use written shift notes to communicate key highlights from the previous shift. The shift notes are inadequate for one major reason — most supervisors don’t spend much time sitting at […]

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Tips for Developing Servant Leadership

Most organizations have a hierarchy structure similar to the military with the general at the top and the soldiers at the bottom. More progressive organizations and their leaders turn the traditional organization upside down. Instead of the President or the CEO being at the top, that person goes at the bottom, supporting the organization above […]

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