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Three Tips to Avoid Perceptions of Favoritism

Behavioral research in the laboratory with monkeys as subjects, revealed consistent negative reactions to perceived favoritism. In the first experiment, there was one monkey in a cage. This monkey was rewarded when he accomplished a desired action. The award was a juicy slice of cucumber. The monkey was excited and happy to get his reward. […]

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Five Tips to be more Effective when Communicating with your Manager

Learning how to be more effective when communicating with your manager can bring less stress to you as a front line leader and position you for future promotion. Here are five tips to help: #1 Present possible solutions, not problems Every time a problem is presented without a solution, two negative situations are created: First, […]

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Friendship and Leadership

Some Supervisors find it challenging to lead former coworkers or employees who are also their friends. Here are three tips to help be an effective leader when dealing with friendship and leadership. #1 Establish Boundaries It is important for leaders to establish boundaries with friends and former coworkers by letting them know that at work, […]

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Front Line Leadership Training

Three Tips to Improving Employee Perceptions that Management Cares About Them

Many organizations measure employee satisfaction through surveys. One client realized they had a problem when they saw the results. The scores on their most recent employee survey came in and one of the questions had a very low score. This was a question about whether employees felt that management cared about them. To better understand […]

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Three Tips to Help Team Members Overcome Conflict

Conflict between employees will impact productivity and team morale.  Leaders need to learn how to correct people problems in a way that minimizes recurrence. Many leaders and people in general don’t like conflict and the tendency is to avoid it. However, when you’ve got two team members on your team in a heated argument, you’re […]

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Three Tips to Help Improve The Performance of Your Bottom Performer

Most leaders will have one or two members on the team that are considered low performers or who have negative attitudes. As a great leader, you need to know how to turn around your bottom performers. If the leader isn’t self-aware, he or she might tend to always focus on the negatives, which will cause a […]

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The Top Five Employee Excuses and the Leader’s Response

To be a better leader, you need to know the top five employee excuses for performance and behavior issues. This Leader Feeder offers you a sure-fire formula for handling employee excuses when the do come up. When a leader addresses a behavior or performance problem, the team member might offer up some excuses to deflect […]

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Leader Feeder – How To Handle Unacceptable Behavior

As a leader, you are expected to know how to handle unacceptable behavior and performance in your work team. Many leaders are reluctant to address behavior and performance problems on their team, hoping that it’s going to get better on its own. It usually doesn’t. One reason leaders are reluctant is that they worry a […]

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Buying Into Change

A common leadership challenge is to motivate your leaders to buy into change. The reality is that change is constant and it is accelerating. Today’s change becomes tomorrow’s normal. As a leader, you’ll want to remember these three tips to help you and your team buy into change. Tip #1 – Give change a try […]

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Reducing interruptions to be able to get important work done

Many leaders say they have trouble getting to their most important tasks because they’re constantly interrupted throughout the work day.  In addition to the daily volume of emails and phone calls, having team members coming by your office with questions, issues or in constant need of approval can be a distraction.  Our Front Line Leadership […]

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