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Three Tips for Shop Floor On-the-Job Training

One way to help your team achieve the expectations that you have of them, is to ensure that they have the necessary knowledge and skills to perform. Training is important; however, there’s a tremendous effectiveness gap in most skills training. Most employees who receive training are motivated to do well and because of that desire, […]

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Tips for Increasing Accountability in Your Team

In order for someone to be accountable, they need to receive the consequences of their actions. The team members need to see a direct link between their behavior and the consequences of those behaviors. Most of the time when we think of consequences, we think of punishment but in reality, consequences can be positive or […]

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Three Tips for Creating a Positive Work Environment

What can you do to create a positive work environment for your team? People would prefer to work in a positive environment more than in a negative one. You, as a frontline leader, have a tremendous impact on the attitude of your work group. Even if the overall climate in your organization is negative, it’s […]

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Three Tips for Dealing with a Person with Aggressive Behavior

Learning how to deal with aggressive behavior in your team members, your peers or even your manager will contribute to a healthier organization. Our company has expertise in providing coaching for abrasive and aggressive managers. In our Front Line Leadership program, we do an activity from a company called Human Synergistics that helps leaders identify […]

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Three Tips to Avoid Silos

Silos can form in your organization where there is unintended competition or rivalries between departments, production teams, locations and shifts. Think of a grain silo sitting outside a barn in the country. The function of the silo is to separate and protect the good contents on the inside and keep away anything bad on the outside. […]

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Three Tips to Avoid Perceptions of Favoritism

Behavioral research in the laboratory with monkeys as subjects, revealed consistent negative reactions to perceived favoritism. In the first experiment, there was one monkey in a cage. This monkey was rewarded when he accomplished a desired action. The award was a juicy slice of cucumber. The monkey was excited and happy to get his reward. […]

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Five Tips to be more Effective when Communicating with your Manager

Learning how to be more effective when communicating with your manager can bring less stress to you as a front line leader and position you for future promotion. Here are five tips to help: #1 Present possible solutions, not problems Every time a problem is presented without a solution, two negative situations are created: First, […]

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Friendship and Leadership

Some Supervisors find it challenging to lead former coworkers or employees who are also their friends. Here are three tips to help be an effective leader when dealing with friendship and leadership. #1 Establish Boundaries It is important for leaders to establish boundaries with friends and former coworkers by letting them know that at work, […]

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Front Line Leadership Training

Three Tips to Improving Employee Perceptions that Management Cares About Them

Many organizations measure employee satisfaction through surveys. One client realized they had a problem when they saw the results. The scores on their most recent employee survey came in and one of the questions had a very low score. This was a question about whether employees felt that management cared about them. To better understand […]

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Three Tips to Help Team Members Overcome Conflict

Conflict between employees will impact productivity and team morale.  Leaders need to learn how to correct people problems in a way that minimizes recurrence. Many leaders and people in general don’t like conflict and the tendency is to avoid it. However, when you’ve got two team members on your team in a heated argument, you’re […]

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