Very common in leadership training programs, is the recommendation for leaders to give more praise and positive feedback. It seems like common sense to be more positive, yet many managers and supervisors still focus on the negative. Here are a few reasons why we don’t offer more praise: We don’t get much praise ourselves. We […]
Category: Communication
Tips to Get Your Team Members to Think for Themselves
In our pre-training surveys, one of the top frustrations expressed by front line supervisors and managers is when a team member brings questions, decisions and problems to the leader that the employee could likely answer, decide or solve on their own. It is tempting to blame the team member for avoiding accountability. However, before we […]
Dealing with Passive Employees
More common than the aggressive employee is the less offensive, passive employee. Passive employees are usually easy to get along with but they still might not fully meet your expectations as a leader. A passive employee tries to avoid conflict by telling you what they think you want to hear by following the rules and […]
Three Tips for Creating a Positive Work Environment
What can you do to create a positive work environment for your team? People would prefer to work in a positive environment more than in a negative one. You, as a frontline leader, have a tremendous impact on the attitude of your work group. Even if the overall climate in your organization is negative, it’s […]
Three Tips to Avoid Perceptions of Favoritism
Behavioral research in the laboratory with monkeys as subjects, revealed consistent negative reactions to perceived favoritism. In the first experiment, there was one monkey in a cage. This monkey was rewarded when he accomplished a desired action. The award was a juicy slice of cucumber. The monkey was excited and happy to get his reward. […]