Read, watch, or both: the following is a transcription of the video above. Most good listeners work hard at listening. It might come easier for some people than others, but you can develop your listening skills. When you become a better listener, you’ll notice that your relationships improve, performance increases and your own ability to persuade […]
Category: Communication
How to Avoid Causing Emotional Injury to Others
It’s always present and mostly sitting in the background, it’s is the evidence that emotion significantly overrides logic. Employees often share situations where they felt disrespected or belittled and those situations impacted their ability to trust others. Some of those emotional injuries and scars were from personal experiences at home as a child and others […]
Three Tips to Increase Employee Involvement
How to Increase Employee Involvement Involving your employees helps accomplish a number of positive things, such as: Your team members will buy into change more easily when you ask them for input. Because many jobs can become boring or routine, asking for input can add some variety and challenge and that can help motivate your […]
Tips to be Less Sarcastic as a Leader
The leaders in some industries thrive on sarcastic communication. Usually the reason for sarcasm is to lighten things up and inject some humor into a stressful situation. Sarcasm by definition, is when the tone and underlying message don’t match. Lesson learned: I remember back to my first supervisory assignment. My insecurity made me more sarcastic […]
How to Avoid Being a Bad Boss
In the Front Line Leadership training program we ask participants to think back over all the managers and supervisors they have worked for and tell us what percentage of all those leaders were effective leaders. The consensus is that for most people, half of their leaders have been effective and half were ineffective. So it’s […]