How can conflict increase performance? It shouldn’t be a surprise to hear that conflict is usually viewed in a negative way. After all, it can either be destructive or it could create breakthroughs in a positive way. Remember conflict is totally natural and normal at work. There will be disagreements over methods or goals, […]
Category: Leadership
The Secret to Team Problem Solving
How can you as a front line leader help teams solve problems better and unlock greater potential in your team? In our training, we use interactive survival simulations, and it’s fair to say the teams that participate in the training don’t always do as well as they would like. Let’s look at some of […]
Master Disciplinary Talks
How can you as a supervisor become more confident during a disciplinary talk? One of the least favorite parts of being a supervisor is having a disciplinary talk with an employee who has either broken the rules or had an unacceptable performance. There are several reasons why leaders don’t look forward to these talks. […]
When To Micromanage – When To Let Go
Knowing when to dive in and when to step back is a key skill for any leader. When should you, as the leader, dive in and maybe even micromanage on a short-term basis, and when should you step back and let your team take charge of a situation? Nobody likes it when they’re micromanaged. […]
The Reality Of Hiring
Does your company make promises during the recruiting process that don’t resemble an employee’s actual experience in your company? You may have experienced this yourself. Remember a job you accepted that didn’t reflect the reality of what you experienced after you started the job? It could have been due to a variety of different […]