Public Workshops & Courses - Unique Training & Development

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Public Workshops & Courses

Enrol your team

Public Workshops & Courses

Front Line Leadership

Enroll your supervisors, managers and team leaders in our two-day front line leadership program.

Choose from multiple locations across Canada and the United States, including Atlanta, Kansas City, Chicago, Detroit, Oakland, Toronto/Mississauga, London, Windsor, Kitchener, Guelph and Cambridge.

The #1 choice for HR professionals in front line leadership training in manufacturing, distribution and operations

People don’t quit bad jobs, they quit bad leaders. Your supervisors, managers and team leaders can create a culture that increases retention, engagement and productivity, or they can create a culture of apathy or hostility that drives up turnover and creates more headaches for HR to clean up.

Front line leadership doesn’t come naturally to everyone. Employees promoted from the shop floor into leadership roles often struggle with the transition. That’s where we come in.

Designed for supervisors, managers and team leaders, our two-day front line leadership program:

  • Equips your front line leaders with the skills they need to build a collaborative, cohesive team.
  • Helps you to create a more engaged and motivated workforce.
  • Increases employee retention and reduces turnover.
  • Empowers your organization to achieve its best ever operating results.

Our program covers 10 essential topics for successful front line leadership

  • Expectations of a front line leader
  • Leading by example
  • Balancing leadership and friendship
  • Effective communication and listening skills
  • Correcting unacceptable behavior and performance
  • Managing conflict
  • Empowerment and accountability
  • Creating an effective team, reducing silos and effective shift handoff
  • Leading Change and Overcoming Resistance
  • and much more

A Unique Workshop Experience

Your front line leaders leave our training program equipped with the ideas, motivation and tools to succeed.

Guided by an experienced facilitator, our workshops are engaging, relatable and practical including in-class simulations, case studies, role plays, videos and electronic polling!

The variety of teaching methods and the opportunity to learn from colleagues in other companies creates an unforgettable learning experience.

At the end of the workshop each participant receives:

A comprehensive training kit and resources, including

A copy of Employees Not Doing What You Expect and What Great Supervisors Know

A personalized graduation certificate

Coaching by e-mail at no extra charge

Lunch and refreshments are provided for all participants.

How Your Team will Apply Their Learning

Application Journals

Application Journals

Participants will document how they have applied the course concepts and the impact on their team.

Coaching Conversation

Coaching Conversation

Participants will share with their manager the key insights gained from the training, their leadership strengths assessment, their vision for their department and how they are planning to apply the training back on the job.

Logistics

The training day is from 9AM to 4:30PM each day

Accommodation is available at or near the training site

Dress code is casual (Denim may be restricted in certain venues)

Morning, afternoon and lunch breaks with refreshments are provided

Investment

$1095USD

(CAD $1,250 plus HST)

Each for 1 or 2 participants

$995USD

(CAD $1,135 plus HST)

Each for 3 or more participants from the same company, regardless of location. If participants are attending in different cities, contact us to register and receive your discounted rate.

Once enrolled refunds are not permitted, however substitutions are welcome.

For groups of 10 or more supervisors consider having the training delivered onsite exclusively for your team.

Click here to find out more about our onsite front line leadership training.