Increasing Trust and Respect as a Leader
Two of the most important ingredients in any relationship are trust and respect. When a leader loses the trust and respect of his or her workgroup, it will cause morale and attitude to decline and negatively impact your organization’s results. In his book The Speed of Trust, Stephen M. R. Covey defines trust as being […]
Read More
How to be Consistent with your Fellow Leaders
When leaders aren’t consistent with one another, it can have a negative impact on team morale, the company’s performance and on fellow leaders. The most frequent areas of inconsistency are the enforcement of company rules, policies and procedures and the way the leaders interact with their teams. Some supervisors tend to come across as heavy-handed […]
Read More
How to Solve Problems as a Team
Getting your team to help solve problems together tends to yield better solutions and greater buy-in when it comes to implementing those solutions. In some of our leadership modules, we have used a survival simulation where leaders can experience, in real time, the pitfalls that impact the decisions teams make. There are two dynamics happening […]
Read More
3 Things You Can Do To Be A Better Listener
Most good listeners work hard at listening. It might come easier for some people than others, but you can develop your listening skills. When you become a better listener, you’ll notice that your relationships improve, performance increases and your own ability to persuade and influence will grow stronger. Here are the top three things you can […]
Read More
How to Avoid Causing Emotional Injury to Others
It’s always present and mostly sitting in the background, it’s is the evidence that emotion significantly overrides logic. Employees often share situations where they felt disrespected or belittled and those situations impacted their ability to trust others. Some of those emotional injuries and scars were from personal experiences at home as a child and others […]
Read More
Tips for Cross Training Your Team
Having a flexible workgroup that can adapt to fluctuations in workload will make it easier for you to schedule and complete the work your team faces on a daily basis. Cross training also helps your employees feel more valuable because they can perform different job tasks. It also adds a challenge to what could be […]
Read More
Three Tips to Increase Employee Involvement
Involving your employees helps accomplish a number of positive things, such as: Your team members will buy into change more easily when you ask them for input. Because many jobs can become boring or routine, asking for input can add some variety and challenge and that can help motivate your team. When your team is […]
Read MoreHow to Manage Millennials
A lot has been written about the differences in managing millennials. Here are some practical changes you can make as a leader, to manage the younger members of your workforce. First, remember that millennials are also known as generation Y. And Millennials are least likely to like being called a Millennial because there is so […]
Read MoreTips to be Less Sarcastic as a Leader
The leaders in some industries thrive on sarcastic communication. Usually the reason for sarcasm is to lighten things up and inject some humor into a stressful situation. Sarcasm by definition, is when the tone and underlying message don’t match. Lesson learned: I remember back to my first supervisory assignment. My insecurity made me more sarcastic […]
Read MoreHow to Avoid Being a Bad Boss
In the Front Line Leadership training program we ask participants to think back over all the managers and supervisors they have worked for and tell us what percentage of all those leaders were effective leaders. The consensus is that for most people, half of their leaders have been effective and half were ineffective. So it’s […]
Read More