3 Things You Can Do To Be A Better Listener
Most good listeners work hard at listening. It might come easier for some people than others, but you can develop your listening skills. When you become a better listener, you’ll notice that your relationships improve, performance increases and your own ability to persuade and influence will grow stronger. Here are the top three things you can […]
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How to Avoid Causing Emotional Injury to Others
It’s always present and mostly sitting in the background, it’s is the evidence that emotion significantly overrides logic. Employees often share situations where they felt disrespected or belittled and those situations impacted their ability to trust others. Some of those emotional injuries and scars were from personal experiences at home as a child and others […]
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Tips for Cross Training Your Team
Having a flexible workgroup that can adapt to fluctuations in workload will make it easier for you to schedule and complete the work your team faces on a daily basis. Cross training also helps your employees feel more valuable because they can perform different job tasks. It also adds a challenge to what could be […]
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Three Tips to Increase Employee Involvement
Involving your employees helps accomplish a number of positive things, such as: Your team members will buy into change more easily when you ask them for input. Because many jobs can become boring or routine, asking for input can add some variety and challenge and that can help motivate your team. When your team is […]
Read MoreHow to Manage Millennials
A lot has been written about the differences in managing millennials. Here are some practical changes you can make as a leader, to manage the younger members of your workforce. First, remember that millennials are also known as generation Y. And Millennials are least likely to like being called a Millennial because there is so […]
Read MoreTips to be Less Sarcastic as a Leader
The leaders in some industries thrive on sarcastic communication. Usually the reason for sarcasm is to lighten things up and inject some humor into a stressful situation. Sarcasm by definition, is when the tone and underlying message don’t match. Lesson learned: I remember back to my first supervisory assignment. My insecurity made me more sarcastic […]
Read MoreHow to Avoid Being a Bad Boss
In the Front Line Leadership training program we ask participants to think back over all the managers and supervisors they have worked for and tell us what percentage of all those leaders were effective leaders. The consensus is that for most people, half of their leaders have been effective and half were ineffective. So it’s […]
Read MoreHow to Resolve Conflict Associated with Change and Continuous Improvement
When you introduce change into your workgroup, it will inevitably cause conflict. There will be differences of opinion on the current situation, the future goal and the best method or path to go from where you are now to where you need to be. This type of conflict is healthy because it engages your team […]
Read MoreHow to Motivate Employees
Most leaders think that employees are only motivated by one thing: money. We can probably all agree that earning money is important in terms of paying bills and living a desired lifestyle. As a front line leader, if we think that employees are only motivated by money we’ll fail to recognize that there are a […]
Read MoreLeading by Example
Employees listen with their eyes more than their ears. They watch the example you set more than the words they hear you say. As a front line leader, it is important to walk the talk and practice what you preach. In theory, it is a simple concept — if you tell your employees that you expect them […]
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