More common than the aggressive employee is the less offensive, passive employee. Passive employees are usually easy to get along with but they still might not fully meet your expectations as a leader. A passive employee tries to avoid conflict by telling you what they think you want to hear by following the rules and […]
Read MoreMore and more, production facilities operate across multiple shifts. This requires good coordination to ensure a smooth transition from one shift to the next. Many companies will use written shift notes to communicate key highlights from the previous shift. The shift notes are inadequate for one major reason — most supervisors don’t spend much time sitting at […]
Read MoreMost organizations have a hierarchy structure similar to the military with the general at the top and the soldiers at the bottom. More progressive organizations and their leaders turn the traditional organization upside down. Instead of the President or the CEO being at the top, that person goes at the bottom, supporting the organization above […]
Read MoreOne way to help your team achieve the expectations that you have of them, is to ensure that they have the necessary knowledge and skills to perform. Training is important; however, there’s a tremendous effectiveness gap in most skills training. Most employees who receive training are motivated to do well and because of that desire, […]
Read MoreIn order for someone to be accountable, they need to receive the consequences of their actions. The team members need to see a direct link between their behavior and the consequences of those behaviors. Most of the time when we think of consequences, we think of punishment but in reality, consequences can be positive or […]
Read MoreWhat can you do to create a positive work environment for your team? People would prefer to work in a positive environment more than in a negative one. You, as a frontline leader, have a tremendous impact on the attitude of your work group. Even if the overall climate in your organization is negative, it’s […]
Read MoreLearning how to deal with aggressive behavior in your team members, your peers or even your manager will contribute to a healthier organization. Our company has expertise in providing coaching for abrasive and aggressive managers. In our Front Line Leadership program, we do an activity from a company called Human Synergistics that helps leaders identify […]
Read MoreSilos can form in your organization where there is unintended competition or rivalries between departments, production teams, locations and shifts. Think of a grain silo sitting outside a barn in the country. The function of the silo is to separate and protect the good contents on the inside and keep away anything bad on the […]
Read MoreBehavioral research in the laboratory with monkeys as subjects, revealed consistent negative reactions to perceived favoritism. In the first experiment, there was one monkey in a cage. This monkey was rewarded when he accomplished a desired action. The award was a juicy slice of cucumber. The monkey was excited and happy to get his reward. […]
Read MoreLearning how to be more effective when communicating with your manager can bring less stress to you as a front line leader and position you for future promotion. Here are five tips to help: #1 Present possible solutions, not problems Every time a problem is presented without a solution, two negative situations are created: First, […]
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