A lot has been written about the differences in managing millennials. Here are some practical changes you can make as a leader, to manage the younger members of your workforce. First, remember that millennials are also known as generation Y. And Millennials are least likely to like being called a Millennial because there is so […]

The leaders in some industries thrive on sarcastic communication. Usually the reason for sarcasm is to lighten things up and inject some humor into a stressful situation. Sarcasm by definition, is when the tone and underlying message don’t match. Lesson learned: I remember back to my first supervisory assignment. My insecurity made me more sarcastic […]

In the Front Line Leadership training program we ask participants to think back over all the managers and supervisors they have worked for and tell us what percentage of all those leaders were effective leaders. The consensus is that for most people, half of their leaders have been effective and half were ineffective. So it’s […]

When you introduce change into your workgroup, it will inevitably cause conflict. There will be differences of opinion on the current situation, the future goal and the best method or path to go from where you are now to where you need to be. This type of conflict is healthy because it engages your team […]

Most leaders think that employees are only motivated by one thing: money. We can probably all agree that earning money is important in terms of paying bills and living a desired lifestyle. As a front line leader, if we think that employees are only motivated by money we’ll fail to recognize that there are a […]