More common than the aggressive employee is the less offensive, passive employee. Passive employees are usually easy to get along with but they still might not fully meet your expectations as a leader. A passive employee tries to avoid conflict by telling you what they think you want to hear by following the rules and […]

More and more, production facilities operate across multiple shifts. This requires good coordination to ensure a smooth transition from one shift to the next. Many companies will use written shift notes to communicate key highlights from the previous shift. The shift notes are inadequate for one major reason — most supervisors don’t spend much time sitting at […]

Most organizations have a hierarchy structure similar to the military with the general at the top and the soldiers at the bottom. More progressive organizations and their leaders turn the traditional organization upside down. Instead of the President or the CEO being at the top, that person goes at the bottom, supporting the organization above […]

One way to help your team achieve the expectations that you have of them, is to ensure that they have the necessary knowledge and skills to perform. Training is important; however, there’s a tremendous effectiveness gap in most skills training. Most employees who receive training are motivated to do well and because of that desire, […]

In order for someone to be accountable, they need to receive the consequences of their actions. The team members need to see a direct link between their behavior and the consequences of those behaviors. Most of the time when we think of consequences, we think of punishment but in reality, consequences can be positive or […]