What are common challenges that HR has to overcome when working with distribution supervisors? HR professionals often encounter a unique set of challenges when working with distribution supervisors. These challenges can significantly impact operational performance and employee engagement. Here are two main challenges HR faces and strategies to overcome them effectively. Challenge #1: High […]
Tag: “employee performance problems”
We can start by taking a look at the confidence levels of the front line leaders responsible for interacting with most of the people in your organization.
What is the importance of on-the-job training for front line leaders? How do we break down such a concept? First, we must understand the importance of on-the-job training and how to use it to develop the competencies and confidence needed in front line workers.
Why should your frontline leaders need to care about employee performance? It might seem like a “no-brainer” that frontline leaders should do so. The problem is that they may not understand how dramatically they influence that performance.
How should leaders apologize? In a recent Leader Feeder episode, I discussed that one of the first steps to rebuild trust is to offer a sincere apology. A recent study revealed helpful suggestions on the difference between an ineffective and effective apology. Whether you watch a politician, an actor or a business executive apologize, there […]