What is one simple tip to help increase both the motivation and accountability of your team? You should be asking questions, not making statements. One of the biggest concerns that people express in our workshops is that their employees constantly bring them questions or problems or decisions that the employee themselves could probably fix, answer […]

Many leaders want to be best friends with the people who work for them, but is there a downside to being a “buddy buddy” boss? Let’s look at just how close your friendships should be when you are the leader of a group. First, let’s be clear: we want you to be friendly and approachable. […]

Dealing with negative and complaining employees is one of the top frustrations that leaders face. How can you, as a leader, combat the negativity and complaining that you hear from your team? Remember that people who are negative don’t think of themselves as being negative. They just think they’re being conversational or perhaps doing you […]