Why should your frontline leaders need to care about employee performance? It might seem like a “no-brainer” that frontline leaders should do so. The problem is that they may not understand how dramatically they influence that performance.
Just got back from a couple of weeks of vacation, a large family reunion in Manitoba and a road trip there and back. A bit of excitement when my son Ryan, a new driver hit a deer that jumped out from the side of the highway. Fortunately he reacted quickly and avoided an accident and […]