How To Deal With Cutbacks

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Curiosity & Experimentation Mindset

Curiosity & Experimentation Mindset Experimentation Mindset

 How can you, as a front line leader, develop a mindset of curiosity and experimentation? Do you think in terms of curiousness and experimentation, or do you tend to be rigid and narrow in your thinking? One of the expressions I like is, “be curious, not furious” because being curious opens one up to […]

Cooling Off Heated Conflicts

Cooling Off Heated Conflicts manage conflicts

 How do you as a front line leader, cool people down when they’re having an emotional or heated argument? Sometimes front line leaders struggle with knowing how to deal with two employees or team members who are having a heated argument. Being in a hot work environment, where people are working long hours and […]