Does emotion trump logic, or does logic trump emotion? If one of your team members is upset, frustrated, and emotional, should you talk to them rationally and logically? Even the most logical people tend to be more emotional than they would like to admit. You can make more of an emotional impact on your team […]
Tag: podcast
Implement Your Resolutions
How do you put your leadership resolutions into action? Do you know which leadership lessons will help you make lasting change in your team? The reality is most people have ideas and aspirations, but they never build up enough traction to actually get started. They end up tossing their ideas aside before they even have […]
Explore Your Options
Do you know why you should consider your options? You don’t want to narrow down your choices too quickly when solving problems or making decisions. My dad always told me when I was buying something, I needed to look at two or three different options. He was coaching me on how to become a better […]
Avoiding a Culture of Cheating
It’s an unfortunate truth, but some people feel the need to cheat or fudge the results in order to meet the expectations of their leadership team. There have been press stories recently about people who have been less than honest with quality control reports, and you may have seen evidence in your own organization of […]
Handling Turnover and Retention
Let’s discuss how you, as the front line leader, influence the turnover and retention in your department. Turnover is very expensive for leaders and organizations. You need employees to want to come to your place of business to work. You also need them to stay with you, so you can train them and help them […]