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When Leader Helpfulness Creates Helplessness
 As a leader, you’ve probably been made to believe that being helpful is a good thing. And usually, it is. But, did you know that there are instances when helpfulness is a bad thing? It all comes down to accountability. When your team member comes to you and they’ve got[...]
Great Managers Have These Traits
 In the Front Line Leadership course, we ask participants to think back to the best manager or supervisor they’d ever worked for, and then list some of those traits that made the manager so successful. Let’s cover five of the most common attributes that make their way onto the[...]
Too Busy to Lead?
 Being too busy can cause inefficiencies in your overall leadership. Many leaders want to do a better job at leading, but they get bogged down doing lots of tasks that take away their time from interacting with their teams. Dr. Linda Duxbury, from the University of Ottawa, did some[...]
Employee Engagement Survey – Now What?
 When you ask employees for their feedback through an engagement survey, you’re creating a set of expectations that things are going to change. However, HR and management can sometimes end up overpromising and under delivering, only to look back six months later and say, “Wow, we really didn’t accomplish[...]
The Good Thing About Incompetence
 Did you know that being conscious and transparent about incompetence can be a good thing? Most of us don’t like to be told that we’re incompetent. And in many cases, people tend to get defensive instead of admitting that they don’t know something. But it can be very helpful[...]
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