How Leadership Impacts Profitability
At a gut level we know that leadership is important and necessary. As I think back over the many bosses I worked for, only a small fraction exhibited good leadership skills. And those good bosses… I still think back fondly on how they helped me along my career path. Even the good ones were far […]
MoreChange Yourself, Change Your Employees
Being the boss isn’t as glamorous as it used to be. For a little extra pay, a little extra flexibility and an elusive sense of control, managers take on the stress of being accountable for the performance of the workgroup and leave behind many of the activities that used to create job satisfaction. One of […]
MoreSales Strategies for a Challenging Marketplace
It’s official, the recession is over! Or is it? While politicians and economists debate when the recession officially ends, those of us in sales still face the daunting task of hitting year end targets with less than 11 weeks to go before we close the books on 2009. What can you are your team do […]
MoreWhat do you put up with?
Chances are that you have at least two or three significant and aggravating people issues that you know you SHOULD do something about and haven’t. A few examples: An employee or peer who complains constantly and is “high maintenance. A manager who is completely lacking in leadership skills and treats his peers and/or employees with […]
MoreMulti-location operations – why performance and profitability varies from store to store
I probably shouldn’t have been thinking about business when I was supposed to be enjoying a meal out with my wife and daughter. We headed down to the closest location of a national italian restaurant chain. Based on previous experiences, it wasn’t my first choice. I should have trusted my gut. The men’s washroom was […]
MoreFinish Strong in 2009 and Set Up for Success in 2010
A new business season is upon us and with it comes some old challenges and some new ones. Here are three action steps to achieve a strong finish in 2009 and set your organization up for a great year in 2010. 1. Get a Recovery and Growth Mindset Now is the time for you and […]
MoreLeaders Don’t Allow Tasks to Take Time Away from People
With business demands and the amount of information increasing, it is tempting for managers to hunker down and spend most of their attention on tasks – dealing with customer/supplier issues, operational issues, answering email, endless meetings and the never ending to-do list. By spending so much time on tasks, the leader tends to spend less […]
MoreMaximizing Sales and Profits in Economic Recovery
Given the recent awful business environment, companies hunkered down into survival mode, cutting expenses and waiting for business conditions to improve. Expectations were reduced to match reality. Now with the economy stabilizing and beginning to expand again business leaders will need to awaken their organization to its true potential in order to achieve maximum performance. […]
MoreAccountability creates results and job satisfaction
Accountability becomes mission-critical in challenging times. We need everyone in our organization to take ownership of results and make things happen. Creating an environment of accountability rests with management. Based on our 22 years of experience in organizational development and leadership training, we have discovered that managers systematically remove accountability. As a result the manager […]
MoreWhen Achievers Stall
High achievers are prone to enter a time in their career where they plateau or stall. Perhaps promotions are not coming as fast and furious as they once did or in some cases, they have achieved every goal they have set and have run out of challenges. Achievers will ask themselves, “Is this all there […]
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