Is it possible for a leader to be “too nice” and allow their employees to take advantage of them? We have got to address the fact that sometimes, even though we are trying to be nice, people will take advantage of that easy-going nature that we have as frontline leaders.
Category: Communication
Solving the Communication Gap
How can you ensure that your instructions are clearly understood? We are going to look at the confusion that you can sow in your team when you give unclear instructions. In our Front Line Leadership Program, in the communications module, we do a little activity that I am going to recommend you try. Communication Exercise […]
Give Thanks to Your Team
How can you give thanks to your team? As our friends in the United States celebrate their Thanksgiving later this week, I thought it would be great to talk about simply giving thanks to your team. I think we can go further than simply saying thanks. To do this, I would like to share […]
Increase Your Self-Awareness
How do you master being self-aware as a leader? When I am asked, “What is it that truly differentiates the average leader from the exceptional one?” Great leaders are self-aware. If you are self-aware, you do not need other people to give you feedback for you to know and to assess how well you […]
Ask, Don’t Tell
Do you tell your team what to do, or do you ask them questions so they take greater ownership? The power of asking questions is quite profound. In fact, if I asked you, “Who is the best leader you have ever worked for and what made them great?” What is already happening in your […]