5 Key Learnings on Accelerating Operational Performance “I started out in sales, and I realized that when you walk into any building, if you are polite, kind, respectful of everybody, then it gets you much further in life.” Lori Da Silva, the General Manager & CEO of RBC Place London, formerly known as the London […]
Category: Teamwork
How Accountable Is Your Team?
How accountable is your team? Do they act like owners or renters? Many people likely treat stuff that you rent just as well as stuff that they own, however, there are many situations where the opposite is true. Think about rental cars, for example, people are more likely to treat a rental car worse […]
Focus on Collaboration, Not Competition
Why should you focus your team on collaboration and not on competition? Some leaders believe that employees will perform better if they have rivalries with other teams. They will have things like crew of the month or employee of the month, really thinking that if they are competing against each other, it will bring […]
Are You Using Teamwork To Your Advantage?
Many leaders believe that their team doesn’t want to help problem solve or make things better in the department. Some even believe that their team is actively working against their success. This mindset is a big mistake, as it impedes your ability to make the kinds of improvements your department needs in order to […]
Are You Creating Your Own Frustrations?
There are three common frustrations leaders have with their workgroups, that can be linked back to what they, as the leader, are doing. The first frustration that can be linked back to a leader’s actions is employees who are not accountable. Leaders want employees to take ownership and be accountable. They want their workers […]