Training warehouse supervisors must increase their effectiveness to sustain changes over time. There is a current perception that there is never enough time to participate in training. Certainly not enough time to do a proper follow-up to reinforce those leadership skills.
Category: Change
What is a No-Brainer?
When you hear that something is a no-brainer, does that mean it really is a no-brainer? Often, there are things that you think will be easy to implement as a leader, and they turn out to be far more challenging than you thought. Keep a radar out for certain phrases when implementing these changes. […]
Dealing with Employees Who Just Don’t Get It
What happens when you’re enlightened, but you are surrounded by peers who just don’t get it? Many organizations require help when they are experiencing rapid growth or some other change and pressure. For example, this can happen when a senior leader changes in the organization and they want employees who are on the same […]
How Should Leaders Apologize?
How should leaders apologize? In a recent Leader Feeder episode, I discussed that one of the first steps to rebuild trust is to offer a sincere apology. A recent study revealed helpful suggestions on the difference between an ineffective and effective apology. Whether you watch a politician, an actor or a business executive apologize, […]
Great Leaders Listen
One of the key leadership attributes that will make you successful is your ability to listen to your group. When you think about some of the people that you consider to be the most effective communicators, chances are that they’re great listeners. When you listen better as a leader a few things will happen: […]