Leaders think motivating millennials is a challenge. But one generation complaining about another has been going on forever. This short humorous video shows how today’s youngsters will complain in the future about how bad they’ve had it!
Category: Communication
The Importance of Explaining WHY
Dr Ellen Langer, Harvard Psychology Professor, did an interesting experiment using lineups of students waiting to make photocopies in the Harvard University library. In round one of the experiment, she had one of her graduate students go up to the front of the line and ask, “Can I get in front of you to make […]
How You Can Offer Praise and Positive Feedback Effectively
Very common in leadership training programs, is the recommendation for leaders to give more praise and positive feedback. It seems like common sense to be more positive, yet many managers and supervisors still focus on the negative. Here are a few reasons why we don’t offer more praise: We don’t get much praise ourselves. We […]
Tips to Get Your Team Members to Think for Themselves
In our pre-training surveys, one of the top frustrations expressed by front line supervisors and managers is when a team member brings questions, decisions and problems to the leader that the employee could likely answer, decide or solve on their own. It is tempting to blame the team member for avoiding accountability. However, before we […]
Dealing with Passive Employees
More common than the aggressive employee is the less offensive, passive employee. Passive employees are usually easy to get along with but they still might not fully meet your expectations as a leader. A passive employee tries to avoid conflict by telling you what they think you want to hear by following the rules and […]