How do you deal with the abrasive personalities that you interact with every day as a leader? One of our most popular and most requested topics is how to deal with abrasive people. These abrasive personalities could be your employees who report to you, or they could be your colleagues you interact with, or […]
Category: Communication
Are You Too Nice?
Can a leader be too nice? Are you trying to be so nice and friendly with your team that you are actually hurting your perceptions of leadership effectiveness with them and probably not achieving anywhere near what you could be with your team? The reality is many frontline leaders struggle with how friendly they […]
Dealing With Dominant Personalities
How can you as a front line supervisor deal with dominant personalities on your team? There are two types of defensiveness people use to protect themselves. Passive defensive, and aggressive defensive. We’re not going to focus on passive defensive, which simply means the person protects themself by laying low and following the rules and […]
Giving Your Team A Heads Up
It’s no surprise that employees get agitated when requests are sprung on them at the last minute. Do you spring things on your front line workers at the last minute and then wonder why they react negatively? I want to talk today about the tendency for many production facilities to give their people so […]
Are You a Better Leader Than Your Manager?
Leadership training can make you aware of much more than just your own leadership habits. Especially when you come to realize that you’re a better leader than your boss. Let’s tackle the subject of what happens when you’re a better leader than your boss. A participant in a recent workshop approached me for some […]