In more than 25 years working with organizations, we’ve seen and heard lots of… ahem… questionable behavior. There are three cringeworthy phrases that say a lot about a leader’s attitude towards his or her people and contribute to a lack of engagement. Destructive Phrase Number 1: We Don’t Pay You to Think How insulting is […]
Category: Employee Engagement
Getting Employees to Care More
Urgency, Ownership and Accountability If you’ve had the pleasure of working for a boss who was committed to excellence, chances are they brought out the best in you and helped drive exceptional performance and continuous improvement. But when you think back on how many managers actually fit that description, chances are it is a pretty […]
Are you really listening?
If you are like me, your ability to listen fluctuates from being an excellent and attentive listener to being distracted and disinterested. And most of the time, we aren’t fooling anyone – they can tell if we are really listening. I’ve also noticed in myself, that my listening skills tend to fluctuate depending on my […]
Internal competition: Motivator or Demotivator?
Internal competition – motivator or demotivator? Managers typically are more competitive than average employees. So it’s natural for managers to want to create a competitive spirit between employees, shifts, divisions and locations. And some employees respond really well to this competition. It can even get carried away to include gaming the system to […]
Forty percent of employee motivation is optional
Admit it; you’ve had managers you wanted to see succeed and you’ve likely worked for others that you didn’t respect or trust. And you’ve had occasions where you threw everything you had at your job and other times where you dialed it back to idle. Managers and supervisors often think that the wages or salary […]