Chances are that you have at least two or three significant and aggravating people issues that you know you SHOULD do something about and haven’t. A few examples: An employee or peer who complains constantly and is “high maintenance. A manager who is completely lacking in leadership skills and treats his peers and/or employees with […]
Category: Top Performance
Multi-location operations – why performance and profitability varies from store to store
I probably shouldn’t have been thinking about business when I was supposed to be enjoying a meal out with my wife and daughter. We headed down to the closest location of a national italian restaurant chain. Based on previous experiences, it wasn’t my first choice. I should have trusted my gut. The men’s washroom was […]
Finish Strong in 2009 and Set Up for Success in 2010
A new business season is upon us and with it comes some old challenges and some new ones. Here are three action steps to achieve a strong finish in 2009 and set your organization up for a great year in 2010. 1. Get a Recovery and Growth Mindset Now is the time for you and […]
Leaders Don’t Allow Tasks to Take Time Away from People
With business demands and the amount of information increasing, it is tempting for managers to hunker down and spend most of their attention on tasks – dealing with customer/supplier issues, operational issues, answering email, endless meetings and the never ending to-do list. By spending so much time on tasks, the leader tends to spend less […]
Maximizing Sales and Profits in Economic Recovery
Given the recent awful business environment, companies hunkered down into survival mode, cutting expenses and waiting for business conditions to improve. Expectations were reduced to match reality. Now with the economy stabilizing and beginning to expand again business leaders will need to awaken their organization to its true potential in order to achieve maximum performance. […]