The Importance of On-the-Job Training for Front Line Leaders

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The Importance of On-the-Job Training for Front Line Leaders

The Importance of On-the-Job Training for Front Line Leaders The Importance of On-the-Job Training for Front Line Leaders

What is the importance of on-the-job training for front line leaders? How do we break down such a concept? First, we must understand the importance of on-the-job training and how to use it to develop the competencies and confidence needed in front line workers.

Your Leadership Journey

Your Leadership Journey

 Your leadership journey consists of three phases that you need to know about. Let’s look at the three phases that you go through as a leader. The first phase is called the “new leader phase.” The second phase is “I-got-this” phase. And the third and final phase is called the “leadership legacy” phase. New […]

Embrace Progressive Discipline

Embrace Progressive Discipline

 Although difficult, it’s important that every front line leader learns how to embrace progressive discipline as a tool to create behavior change. Before we go any further, let’s make sure we all understand what we mean by progressive discipline. It’s the process of applying increasingly severe consequences when an employee fails to correct a […]