My daughter and I had our portraits drawn as caricatures. It is a cartoon-like mocking, exaggerated portrait. Sometimes when you meet someone, you get the gut feeling that they are trying to be someone they aren’t. An overcompensation for a deep seated fear or anxiety. As leaders, our employees and team members will […]
Tag: Leadership
Knowledge Hostage: Should organizations be held hostage by experienced staff?
Is it really worth it to bend over backwards to accommodate an employee who has a ton of knowledge and experience but brings little else to the organization? Over the years I have seen companies label individuals as “untouchable” because of their organizational history. This is despite clear evidence that the person can be destructive […]
Massacre of Morale: How to Diagnose and Repair a Rapid Decline in Morale and Attitude
It caught me by surprise to see a dramatic change in morale and attitude with a client I have worked with on a number of occasions. When I last met with them in early 2008, everything was very positive and productive. Then, just recently I came back in to do a refresher session and was […]
Disconnected Leadership: How to align senior management and front line leaders
“My boss needs to take this course.” This is what we hear from supervisors and team leaders who take our front line leadership course. On the other side of the equation I hear the frustrations of senior executives as they question why the rest of the organization doesn’t “get with the program” in terms of […]
Leadership – The Missing Ingredient Needed in Process Improvement
Why is it that most process improvement initiatives never quite pan out as advertised? Whether it is Lean, Six Sigma, Continuous Improvement, ISO/TS 9000 – the end results often fall far short of the promise and potential. There is a crucial ingredient missing – Leadership. We’ll explore that more below. — Last week we ran […]