Experts in Front Line Leadership

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Three Tips to Avoid Perceptions of Favoritism
Behavioral research in the laboratory with monkeys as subjects, revealed consistent negative reactions to perceived favoritism. In the first experiment, there was one monkey in a cage. This monkey was rewarded when he accomplished a desired action. The award was a juicy slice of cucumber. The monkey was excited and[...]
Five Tips to be more Effective when Communicating with your Manager
Learning how to be more effective when communicating with your manager can bring less stress to you as a front line leader and position you for future promotion. Here are five tips to help: #1 Present possible solutions, not problems Every time a problem is presented without a solution, two[...]
Friendship and Leadership
Some Supervisors find it challenging to lead former coworkers or employees who are also their friends. Here are three tips to help be an effective leader when dealing with friendship and leadership. #1 Establish Boundaries It is important for leaders to establish boundaries with friends and former coworkers by letting[...]
Three Tips to Improving Employee Perceptions that Management Cares About Them
Many organizations measure employee satisfaction through surveys. One client realized they had a problem when they saw the results. The scores on their most recent employee survey came in and one of the questions had a very low score. This was a question about whether employees felt that management cared[...]
Three Tips to Help Team Members Overcome Conflict
Conflict between employees will impact productivity and team morale.  Leaders need to learn how to correct people problems in a way that minimizes recurrence. Many leaders and people in general don’t like conflict and the tendency is to avoid it. However, when you’ve got two team members on your team[...]