Experts in Front Line Leadership

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Three Tips to Help You Become a More Curious Leader
Of all the significant leadership characteristics and behaviors, one of the most important is curiosity. Take the example of a driver cutting off another driver in traffic. Most reactions would be one of anger or aggravation. A curious person might wonder what kind of day that person is having or[...]
Dealing with Passive Employees
More common than the aggressive employee is the less offensive, passive employee. Passive employees are usually easy to get along with but they still might not fully meet your expectations as a leader. A passive employee tries to avoid conflict by telling you what they think you want to hear[...]
Tips to Improve the Hand Off Between Shifts
More and more, production facilities operate across multiple shifts. This requires good coordination to ensure a smooth transition from one shift to the next. Many companies will use written shift notes to communicate key highlights from the previous shift. The shift notes are inadequate for one major reason — most supervisors don’t[...]
Tips for Developing Servant Leadership
Most organizations have a hierarchy structure similar to the military with the general at the top and the soldiers at the bottom. More progressive organizations and their leaders turn the traditional organization upside down. Instead of the President or the CEO being at the top, that person goes at the[...]
Three Tips for Shop Floor On-the-Job Training
One way to help your team achieve the expectations that you have of them, is to ensure that they have the necessary knowledge and skills to perform. Training is important; however, there’s a tremendous effectiveness gap in most skills training. Most employees who receive training are motivated to do well[...]