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Confronting Body Odor Issues
 Read, watch, or both: the following is a transcript of the above video. Personal hygiene and body odor is a sensitive subject. Most leaders tend to feel anxious when they have to confront an employee about this. How to confidently address hygiene in the workplace. ​ First of all, let’s agree that body odor and personal hygiene can be embarrassing to[...]
Leading With Uncertainty
 Read, watch or both: the following is a transcript of the video above. People are more likely to follow a leader who is truthful about their uncertainty than one who makes unrealistic promises. Many leaders think it’s their job to be certain when in reality things are very uncertain.[...]
Personalities & Change Resistance
 Read, watch, or both: the following is a transcript of the video above. Many leaders wonder why change initiatives take twice as long as they should. The answer might be simpler than you think. A large part depends on personality styles. Many managers and some supervisors are “drivers” —[...]
Empower Employee Decision-Making
 Read, watch, or both: the following is a transcript of the video above. Why is it that employees are so good at delegating up to their boss when really the manager or supervisor should be pushing those decisions down to the front line? Think about the kinds of decisions[...]
Accountability: Pitfalls at the Front Line
 Read, watch, or both: the following is a transcript of the video above. Accountability means receiving consequences for one’s actions, behaviors, or results. If a team member demonstrates good behaviors and results, front line leaders should offer praise and positive reinforcement. If the results aren’t what they should be,[...]
Fusion or Fizzle

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