Five Management Missteps in Difficult Times
During pilot training I had to practice instrument flying. The most difficult part of flying while only looking at your instruments is that your brain plays tricks on you. It makes you think you are in a banked turn even though you are level. If you follow your instincts, you are tempted to bank the […]
MoreGetting Others to Help with Your Success
One of the things we discussed last Wednesday is that most of us try to solve all of our problems on our own – we attempt to be islands of strength, either afraid to ask others for help because we think they will not say yes, or thinking that the other person really will not […]
MoreDealing with uncertainty
Here are some ideas on how to deal with uncertainty: 1. A lot of news and even the internal grapevine in your company deals with speculation – what might happen. It’s important to clarify things down to what you know as a fact. It helps cut through the clutter when you focus on the facts […]
MoreOur Love-Hate Relationship with Change
After a historic American election with change as its central theme, hysteria and enthusiasm will undoubtedly give way to the sobering reality of how change might negatively impact many people. For executives, managers and supervisors, managing change is an important skill. Why We Love Change Marketers know that a significant chunk of the population is […]
MoreHow to Persuade People to Do What You Want and Think It’s Their Idea
Persuasion is Based on Rapport – and Rapport is based on thinking that people are like us. One way we tell this is whether someone uses similar body language and the pace at which they speak – if they talk slower than us, we think they are slow thinkers – if they talk more quickly […]
MoreMaking Meetings Positive and Productive
Many people complain that there are too many meetings, the meetings are too long, poorly organized and don’t really accomplish anything. Let’s look at some ways you make your meetings more positive and productive: 1. Decide if you even need a meeting – The cost of meetings is extraordinary – take all the time for […]
MoreLeadership Requires Faith
Especially in these uncertain times, leadership requires faith. Faith is believing in something you cannot know for sure. We most often think about faith in a religious context. As a Christian I believe in God and Jesus Christ. In business, a manager or leader needs to have faith in these areas: Potential: Have faith in […]
MoreHow to be Thankful at Work
Everyone has a lot to be thankful for in life, whether things are going well right now or you are facing some personal challenges. Being thankful can help you innoculate yourself from all the negativity that comes with the volatile news – remember that if you just learned that your car or house dropped 40% […]
MoreFatal Leadership Flaws of High Achievers
High Achievers will often find themselves promoted into leadership positions, in many cases they are fast trackers. In an interesting twist, their need for achievement can be their undoing. Making the transition from individual achiever to exceptional leader requires a new frame where the leader gets more satisfaction achieving results through the work of others […]
MoreEveryone is in sales
In challenging economic times, it is important to mobilize everyone to help boost sales. Here are some thoughts for managers, salespeople and employees on how to generate more business. Managers Look for opportunities to mobilize your staff to create more sales. Customer Service employees can look for new opportunities or upsell and cross sell customers […]
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