How do you master being self-aware as a leader? When I am asked, “What is it that truly differentiates the average leader from the exceptional one?” Great leaders are self-aware. If you are self-aware, you do not need other people to give you feedback for you to know and to assess how well you […]
Category: Communication
Ask, Don’t Tell
Do you tell your team what to do, or do you ask them questions so they take greater ownership? The power of asking questions is quite profound. In fact, if I asked you, “Who is the best leader you have ever worked for and what made them great?” What is already happening in your […]
Become an Excellent Leader
Should you strive to be the perfect leader? One question that we ask in our Frontline Leadership class is, “If you think back to all the leaders for whom you have worked, what percentage of them were good leaders and what percentage were not good?” Usually, it turns out to be a coin toss, […]
Avoid Being An Abrasive Leader
What’s the difference between being driven and being abrasive? You have likely met people who are very ambitious, and you may be one of them. However, there is a fine line between being driven and being abrasive. If you end up crossing this line from being passionate and driven to being abrasive, it prevents […]
Resolving Conflict
How do you resolve a conflict or a disagreement between two of your team members? Today, people have shorter fuses due to the underlying worry and anxiety that comes along with the COVID-19 situation. If people on your team are losing it too easily, it is probably because of that underlying anxiety. When two […]