Three Curious Leadership Lessons for Front Line Leaders from Donald Trump

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Three Curious Leadership Lessons for Front Line Leaders from Donald Trump

Now that the U.S. election is behind us, there are some interesting lessons that front line supervisors and managers in operations and manufacturing environments can take by observing the significant support expressed by those who voted for Donald Trump. This article doesn’t condone or support unacceptable behaviors towards women or immigrants, nor does it support […]

Dealing with Dominant and Disrespectful Employees

Dealing with Dominant and Disrespectful Employees

A popular topic in the Front Line Leadership course is dealing with different personality styles. And one thing supervisors say is quite challenging is when one their employees has a dominant, driver personality type. A dominant employee will typically do these things: – Boss around their co-workers. – Tell their supervisor what to do. – […]

3 Destructive Things Leaders Say and Shouldn’t

3 Destructive Things Leaders Say and Shouldn’t

In more than 25 years working with organizations, we’ve seen and heard lots of… ahem… questionable behavior. There are three cringeworthy phrases that say a lot about a leader’s attitude towards his or her people and contribute to a lack of engagement. Destructive Phrase Number 1: We Don’t Pay You to Think How insulting is […]

3 Steps to Create Career Progression When Promotions Are Scarce

3 Steps to Create Career Progression When Promotions Are Scarce

In today’s flatter organizations, promotions are scarce and yet younger workers want continuous career progression. (See our recent post on Decoding the Mysteries of Managing Millennials.) Whether your role is more senior in the organization, or you are a front line supervisor or team leader, there are a few simple steps you can take to […]

5 Reasons a Simple Notebook is a Supervisor’s Most Valuable Tool

5 Reasons a Simple Notebook is a Supervisor’s Most Valuable Tool Front Line Leadership Training

Front line supervisors, managers and team leaders can have a positive impact on their success if they use a simple pocket sized notebook as part of their daily management routine. The most obvious use of the notebook will be to document issues that support progressive discipline but that’s only the beginning. Can the simple notebook […]